criteria in the API, calibration is align/alignment, grades are
labels, and a comparison is an eval run. The prose uses the dashboard
words; every API literal keeps its real name.
The workflow, end to end:
- Grade real traffic pass/fail (this page, the Review page, or
POST /v1/labels). - Create judges (binary quality questions) and calibrate each one against your grades to measure its TPR/TNR/κ. See Judges & calibration.
- Run judge-scored comparisons whose pass rates are corrected for the judge’s measured error, and gate deploys in CI on assertions + interval bounds. See Corrected pass rates.
- Turn it online: score a sample of live traffic continuously, alert when quality drops, and let a quality-gated canary promote or roll back a model change on statistical evidence. See Online monitoring.
One base URL, one key: your traffic (chat, embeddings, responses) and the
management API on these pages (labels, criteria, evals, aliases) are all
served from
https://gateway.omnia-voice.com/v1 with the same workspace API
key.Grade real traffic
Dashboard → Review is a keyboard-driven queue over your logged traffic:P pass, F fail (with a critique: say why), S skip. Grades are
binary, one per request, and owner/admin-only: they define your quality bar.
The queue sorts the highest-signal traces first: responses the user
abandoned mid-stream (aborted), outputs cut off by the token limit
(cut off at token limit, finish_reason: length), and requests whose
opening message was re-sent within minutes (user retried): implicit
feedback the gateway captures with zero integration on your side.
Multi-step agent runs (and multi-turn conversations you group the same way)
are first-class: send an X-Omnia-Trace-Id header and every step is grouped.
Traced traffic appears in the queue as one item per run, its steps, tool
calls, and failure flags one toggle away, and your verdict is a
whole-run verdict (scope: "trace" on the label). You can’t honestly
judge step 7 without seeing what step 3 did, so the queue shows you the
trajectory before you press P or F. The same trace view opens from any traced
row in Logs, and GET /v1/traces/{trace_id} returns the steps in execution
order.
Aim for ~100 grades; stop when 20 in a row teach you nothing new. Critiques
on failures matter: they become the judge’s few-shot examples and the raw
material for suggested judges.
Programmatic grading (POST /v1/labels) lets systems that already know an
outcome push verdicts: a support tool marking an escalation, a pipeline that
caught a bad extraction.